Privacy Policy

Stolen Valour ("we", "us") sets out below how we handle personal information. We comply with applicable law and continually improve how we protect the information you entrust to us.


1. Personal information
"Personal information" means information about a living individual which can identify that person by name, date of birth or other description, including information that can be readily cross-referenced with other information to identify them.

2. Why we use personal information
We use personal information for the following purposes:
· To provide, operate and improve the services we offer
· To respond to enquiries, quotes and briefs
· To send updates about work in progress, maintenance and important notices
· To let you view or correct the information you have given us
· For purposes reasonably connected to the above

3. Sharing with third parties
We do not provide personal information to third parties without your prior consent, except where required by law. The following are not treated as provision to a third party:

· Where handling is entrusted to a supplier to the extent necessary to achieve the stated purpose
· Where information is transferred as part of a merger or other business succession
· Where information is used jointly as permitted by applicable law

4. Logs
Our services record operational logs, which may include actions taken, operating system and device information. These are not used to identify individuals. Logs are used for service management and usage analysis only.

5. Information security
Where you provide personal information through our services, we take reasonable measures to keep it secure against unauthorised access. Information is managed under our internal standards, including firewalls and intrusion detection, and we train our people to prevent loss, destruction, alteration and leakage.

6. Disclosure
Where you ask us to disclose your personal information, we will do so without undue delay. We may withhold all or part of it where disclosure would harm the life, body, property or other rights and interests of you or a third party, and will tell you promptly if we do.

7. Correction and deletion
If the personal information we hold about you is incorrect, you may ask us to correct, add to or delete it in accordance with our procedures. Where we determine that a request should be met, we will act without undue delay.

8. Suspension of use
Where you ask us to suspend or erase your personal information on the grounds that it is being handled beyond the stated purpose or was obtained improperly, we will investigate without undue delay and act on the result.

9. Changes to this policy
We may change this policy without notice, except where the law requires otherwise. Any changed policy takes effect when published on this website.

10. Contact
For questions about this policy, contact us at admin@stolenvalour.co.za or +27 65 026 9508.

Stolen Valour · South Africa